Technical support for pilots and retailers: Contact our expert technicians at FlightPower USA Support by calling toll-free at 888-598-8037 or by email at firstname.lastname@example.org. We will be pleased to assist with answers to your questions on the use of FlightPower products.
Warranty Support for FlightPower products purchased and used anywhere in North America (USA, Canada and Mexico): All FlightPower products carry a 90 day limited warranty commencing at the date of purchase. If you are a retailer or pilot, please feel free to contact FlightPower USA Support if you feel you have a purchased a FlightPower product that does not perform as advertised. You can expect to receive courteous and immediate assistance. Please do not ship your battery packs to us. Proof of your purchase date will be required.
50% Crash Coverage: In the unfortunate event that your FlightPower product suffers crash damage within the first 180 days after purchase, feel free to contact FlightPower USA Support. Upon providing evidence of crashed aircraft and pack(s), FlightPower USA is able to offer a replacement pack or packs at 50% of the suggested selling price, plus shipping. Please do not ship your battery packs to us.
Regular mail: If you prefer, we can always respond with a regular mailed letter. Simply write to us, including a brief explanation of your problem or question along with the product name you are referring to:
- FlightPower Product Support
- 3002 N. Apollo Drive, Suite #1
- Champaign IL 61822